Evaluating Organizational Guidelines for Enhancing Psychological Well-Being, Safety, and Performance in Technology Integration

Federico Fraboni, Hannah Brendel and Luca Pietrantoni ()
Additional contact information
Federico Fraboni: Department of Psychology, Alma Mater Studiorum, University of Bologna, 40126 Bologna, Italy
Hannah Brendel: Department of Psychology, Alma Mater Studiorum, University of Bologna, 40126 Bologna, Italy
Luca Pietrantoni: Department of Psychology, Alma Mater Studiorum, University of Bologna, 40126 Bologna, Italy

Sustainability, 2023, vol. 15, issue 10, 1-16

Abstract: Organizations that integrate new technologies, such as collaborative robots, often struggle to maintain workers’ psychological well-being during transitions. Integrating new technologies can, in fact, negatively impact job satisfaction, motivation, and organizational culture. It is thus essential to prioritize workers’ psychological sustainability to benefit fully from these technologies’ advantages, such as reduced production times and increased flexibility. This study evaluates the impact of eight guidelines designed to support organizations in optimizing human–robot collaboration. The guidelines focus on safety, training, communication, worker agency, and stakeholder involvement. We investigated possible implementation solutions and assessment methods or KPIs for each guideline. We conducted an online survey targeting experts in robotics to gather opinions on the guidelines’ potential impact on workers’ psychological well-being, safety, and performance. The survey also asked about implementation solutions and KPIs for evaluating their effectiveness. Proposed solutions, such as demonstration videos and hands-on training, have the potential to enhance users’ perceived safety and confidence in the system. KPIs, such as subjective perceived safety, risk assessment, and user satisfaction, can be employed to assess the success of these implementations. The study highlights key strategies for ensuring workers’ psychological well-being, optimizing performance, and promoting a smooth integration of robotic technologies. By addressing these factors, organizations can better navigate technology integration challenges, fostering a more sustainable and human-centric approach to deploying robotic systems in the workplace.

Keywords: human–robot collaboration; psychological sustainability; psychological well-being; organizational guidelines; technology integration; Industry 4.0 (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2071-1050/15/10/8113/pdf (application/pdf)
https://www.mdpi.com/2071-1050/15/10/8113/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:15:y:2023:i:10:p:8113-:d:1148467

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().