Knowledge Management and Firm Performance in Algerian F&B SMEs: The Role of Trust as a Moderating Variable

Benameur Dahinine, Larabi Chouayb and Wassila Bensahel ()
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Benameur Dahinine: Department of Management, College of Business Administration, University of Tabuk, Tabuk 71491, Saudi Arabia
Larabi Chouayb: Department of Business Management, College of Business and Tourism (CBT), Prince Mugrin University, Al Madinah Al Munawwarah 42241, Saudi Arabia
Wassila Bensahel: Department of Management, College of Business Administration, University of Tabuk, Tabuk 71491, Saudi Arabia

Sustainability, 2023, vol. 15, issue 13, 1-20

Abstract: This study examines the influence of Knowledge Management (KM) on SMEs’ performance using data from a survey of 210 owners/managers of Algerian Small and Medium Enterprises (SMEs) operating in the Food and Beverage (F&B) industry. It highlights the moderating effect of trust as a facilitator of the potential acquisition, sharing, and application of the company’s knowledge to improve SMEs’ financial and non-financial performance. To analyze this moderating effect, we used the method of second-generation structural equations (PLS-SEM) using SmartPLS 3.2.7 statistical software. The results show a significant and positive effect of knowledge management on SMEs’ performance. On the other hand, these results indicate that the importance of the direct effect of KM on firm performance became very strong in the presence of a high level of trust. Implications of the study and future directions for research are discussed at the end of the study.

Keywords: knowledge management (KM); organizational trust; resource-based view theory; algerian SMEs; firm performance (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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