Structural Relationship between Theme Park Servicescape, Instagramability, Brand Attitude and Intention to Revisit

Jun Heo, Wonseok Lee and Joonho Moon ()
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Jun Heo: Global MICE Major, Dongduk Women’s University, Seoul 02748, Republic of Korea
Wonseok Lee: Department of Tourism and Recreation, Kyonggi University, Suwon 443760, Republic of Korea
Joonho Moon: Department of Tourism Administration, Kangwon National University, Chuncheon 24341, Republic of Korea

Sustainability, 2023, vol. 15, issue 13, 1-13

Abstract: The purpose of this research was to identify the sub-dimensions of servicescape and investigate the structural relationship among servicescape, Instagramability, brand attitude, and intention to revisit. For data collection, Amazon Mechanical Turk was employed. The number of valid observations for data analysis was 422. A structural equation model was the main instrument used to test the research hypotheses. It was revealed that servicescape positively affects Instagramability and brand attitude. The results also revealed that servicescape exerts a positive impact on intention to revisit. Additionally, the results showed that brand attitude is positively associated with Instagramability. Last, it was found that intention to revisit is positively influenced by Instagramability. This study sheds light on the literature by exhibiting the structural relationship among servicescape, Instagramability, brand attitude, and intention to revisit.

Keywords: theme park; servicescape; Instagramability; brand attitude; intention to revisit (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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