Analysis of E-Learning System Use Using Combined TAM and ECT Factors

Ragad M. Tawafak (), Waleed Mugahed Al-Rahmi, Abeer S. Almogren, Muhammad Noor Al Adwan, Amjad Safori (), Razaz Waheeb Attar and Mohammed Habes
Additional contact information
Ragad M. Tawafak: Information Technology Department, Al Buraimi University College, Al-Buraimi 512, Oman
Waleed Mugahed Al-Rahmi: Faculty of Social Sciences and Humanities, School of Education, University Teknologi Malaysia, Johor Bahru 81310, Malaysia
Abeer S. Almogren: Department of Visual Arts, Arts College, King Saud University, Riyadh 145111, Saudi Arabia
Muhammad Noor Al Adwan: College of Mass Communication & Media, Al Ain University, Abu Dhabi P.O. Box 112612, United Arab Emirates
Amjad Safori: Faculty of Media, Zarqa University, Zarqa 13110, Jordan
Razaz Waheeb Attar: Department of Business Administration, Princess Nourah Bint Abdulrahman University, Riyadh 11671, Saudi Arabia
Mohammed Habes: Faculty of Mass Communication, Radio & TV Department, Yarmouk University, Irbid 21163, Jordan

Sustainability, 2023, vol. 15, issue 14, 1-19

Abstract: The use of e-learning systems has become widespread in higher education institutions in Oman. However, understanding of factors that influence student acceptance and usage of these systems is lacking. This study combined the factors of the Technology Acceptance Model (TAM) and Expectation–Confirmation Theory (ECT) to examine the acceptance and use of e-learning systems by students in Omani HEIs. A survey was conducted with 220 students from Al-Buraimi University College in Oman to collect data on perceived usefulness, perceived ease of use, behavioral intention, and e-learning system use. A model was created by merging eight interactions between TAM, ECT, and seven variables. The results showed that perceived usefulness and ease of use were significant predictors of students’ intention to use e-learning systems, and behavioral intention had a direct effect on the actual use of e-learning systems. These findings provide valuable insights for e-learning system designers, developers, and educators in Oman and similar contexts to design and implement e-learning systems that meet student needs and expectations.

Keywords: acceptance model; TAM; educational sector; ECT (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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