Resilience and Sustainable Urban Tourism: Understanding Local Communities’ Perceptions after a Crisis

Ana Brochado (), Paula Rodrigues, Ana Sousa, Ana Pinto Borges, Mónica Veloso and Mónica Gómez-Suárez
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Ana Brochado: DINÂMIA’CET—Centro de Estudos sobre a Mudança Socioeconómica e o Território and Instituto Universitário de Lisboa (ISCTE-IUL), 1649-026 Lisboa, Portugal
Paula Rodrigues: COMEGI—Research Centre in Organisations, Markets and Industrial Management, Universidade Lusíada, 4100-346 Porto, Portugal
Ana Sousa: COMEGI—Research Centre in Organisations, Markets and Industrial Management, Universidade Lusíada, 4100-346 Porto, Portugal
Ana Pinto Borges: COMEGI—Research Centre in Organisations, Markets and Industrial Management, CICET-FCVC—Research Centre in Business Sciences and Tourism, ISAG-European Business School, 4100-442 Porto, Portugal
Mónica Veloso: Universidad Autónoma de Madrid, 28049 Madrid, Spain
Mónica Gómez-Suárez: Universidad Autónoma de Madrid, 28049 Madrid, Spain

Sustainability, 2023, vol. 15, issue 18, 1-21

Abstract: This study sought to examine the coronavirus COVID-19 pandemic’s impacts on local communities whose residents are directly or indirectly affected by city tourism. Qualitative research was conducted via in-depth interviews and Leximancer software analysis to explore locals’ perceptions in two highly tourism-dependent southern European cities. While the crisis has had predominantly negative impacts on tourism, the pandemic’s positive effects could contribute to cities’ greater resilience and more sustainable tourism models. The results highlight the variables that residents perceive as having the most influence on city tourism, as well as providing insights into locals’ expectations for the future.

Keywords: local community; resilience; sustainable tourism; city; qualitative analysis; Portugal; Spain (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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