Effects of Residents’ Empowerment on Citizenship Behavior and Support for Convention Development: Moderation of Innovativeness

Sooyoung Choi, Alisa Kazakova, Kijung Choi, Yong-Seok Choi and Insin Kim ()
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Sooyoung Choi: Department of Tourism and Convention, Pusan National University, Busan 46241, Republic of Korea
Alisa Kazakova: Department of Tourism and Convention, Pusan National University, Busan 46241, Republic of Korea
Kijung Choi: Resort and Hotel Management, William Angliss Institute, Melbourne, VIC 3000, Australia
Yong-Seok Choi: Department of Statistics, Pusan National University, Busan 46241, Republic of Korea
Insin Kim: Department of Tourism and Convention, Pusan National University, Busan 46241, Republic of Korea

Sustainability, 2023, vol. 15, issue 18, 1-14

Abstract: This study investigated how residents’ empowerment influences their engagement in the sustainability of the convention industry in their community, specifically, their citizenship behavior (CB) toward convention visitors and support for convention development in their community. Additionally, the current study examined the moderator of a convention center’s innovativeness. The sample used for data analysis was 415 residents from Seoul and Busan, South Korea. The results of structural equation modeling revealed that residents’ empowerment enhances their participation in CB toward visitors and support. The multi-group comparison analysis suggested that a convention center’s innovativeness moderates the effect of residents’ empowerment on their CB toward visitors but not on convention development support. These results highlight the important role of empowering residents in convention host communities in psychological, sociological, and political ways in promoting community engagement and support for convention development. Local authorities and convention center management should ensure that residents have sufficient knowledge about the benefits of convention development and involve them in decision-making processes.

Keywords: residents’ empowerment; citizenship behavior; resident support; convention development; convention center; innovativeness (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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