Dynamic Capabilities Influence on the Operational Performance of Hotel Food Supply Chains: A Mediation-Moderation Model

Mahmoud Abou Kamar, Omaima Munawar Albadry, Samar Sheikhelsouk, Mohammed Hasan Ali Al-Abyadh and Omar Alsetoohy ()
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Mahmoud Abou Kamar: Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt
Omaima Munawar Albadry: College of Business Administration, Jazan University, Jazan 45142, Saudi Arabia
Samar Sheikhelsouk: Faculty of Business, Menofia University, Menofia 32511, Egypt
Mohammed Hasan Ali Al-Abyadh: College of Education in Wadi Alddawasir, Prince Sattam bin Abdulaziz University, Al-Kharj 16278, Saudi Arabia
Omar Alsetoohy: Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt

Sustainability, 2023, vol. 15, issue 18, 1-21

Abstract: This study develops and tests an integrated model based on the Dynamic Capabilities View (DCV) to empirically examine how dynamic capabilities influence the operational performance of hotel food supply chains through the mediating role of supply chain resilience and the moderating influences of environmental uncertainty and disruption orientation. The model is tested using survey data from 160 five- and four-star hotel managers in Egypt and the findings of structural equation modeling. The findings support the proposed model and reveal a positive effect of total dynamic capabilities and the four dynamic capabilities (i.e., collaboration, integration, agility, and reconfiguration) on the operational performance of hotel food supply chains through the mediating role of supply chain resilience. The results affirm that supply chain resilience mediates the relationship between dynamic capabilities (in total) and operational performance. Furthermore, the results show that environmental uncertainty moderates the above linkage, whereas disruption orientation does not do that. With the extension of DCV, our findings contribute to deepening our understanding of the dynamic capabilities contributing to the development of hotel food supply chain performance. These findings hold crucial implications for academics, managers, and policymakers. They also provide valuable insights on how to effectively control operational performance during disruptions.

Keywords: hotel food supply chain; dynamic capabilities; resilience; operational performance; Egypt (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

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