Investigating the Relationships among High-Performance Organizations, Knowledge-Management Best Practices, and Innovation: Evidence from the Greek Public Sector

Styliani Xanthopoulou, George Tsiotras, Dimitrios Kafetzopoulos () and Eftychia Kessopoulou
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Styliani Xanthopoulou: Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece
George Tsiotras: Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece
Dimitrios Kafetzopoulos: Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece
Eftychia Kessopoulou: Business Excellence Lab, Department in Business Administration, University of Macedonia, Egnatia Street, 156, 54636 Thessaloniki, Greece

Sustainability, 2023, vol. 15, issue 18, 1-17

Abstract: The paper aims to investigate the relationships among high-performance organizations (HPOs), knowledge-management (KM) best practices, and organizational innovation in the Greek public sector. To achieve this goal, we employed the PLS-SEM method to validate and assess the research model. A total of 270 responses were collected from employees in the Greek public sector. The results indicate that KM best practices serve as mechanisms for developing organizational innovation within the relationships between HPOs and organizational innovation in the Greek public sector. Additionally, positive relationships among the model constructs were observed. This research holds significant implications and contributions for both theory and practice. It offers novel theoretical insights by being the first study to investigate this relationship and explore the connections of HPOs with other managerial constructs such as KM. Moreover, the research findings hold importance for decision-makers in the public sector, equipping them with insights to formulate more-effective strategies for enhancing performance, quality, and innovation within their organizations.

Keywords: knowledge management (KM) best practices; high performance organization (HPO); organizational innovation; public sector; PLS-SEM (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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