Unleashing Employee Potential: A Mixed-Methods Study of High-Performance Work Systems in Bangladeshi Banks

Sardana Islam Khan (), Amlan Haque and Timothy Bartram
Additional contact information
Sardana Islam Khan: School of Business and Law, Central Queensland University, Norman Gardens 4701, Australia
Amlan Haque: School of Business and Law, Central Queensland University, Norman Gardens 4701, Australia
Timothy Bartram: Management Department, College of Business and Law, RMIT, Melbourne 3000, Australia

Sustainability, 2023, vol. 15, issue 19, 1-22

Abstract: This two-stage sequential mixed-methods study explores the contextual configuration of perceived high-performance work systems (HPWSs) and its association with psychological empowerment (PE), trust in immediate managers (ET), affective commitment (AC) and employee performance (EP) in two Bangladeshi private commercial banks (PCBLs). In the first stage, qualitative data were collected through interviews with 15 industry experts. Based on the qualitative findings, a HPWS framework has been hypothesised and tested using the survey data from 436 employees in the two selected PCBLs in Bangladesh. The findings demonstrated that ET and PE both mediated the perceived HPWS–EP link and that perceived HPWS positively influences AC. However, AC does not mediate the HPWS–EP link. In line with the social exchange theory, perceived HPWS can positively predict attitudinal outcomes and employee performance, provided it is configured to the specific institutional context. Implications are drawn for HPWS theory, sustainable HR development and performance, and future international human resource management research.

Keywords: high-performance work systems; employee trust; psychological empowerment; affective commitment; sustainable employee performance; banking sector; Bangladesh (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2071-1050/15/19/14636/pdf (application/pdf)
https://www.mdpi.com/2071-1050/15/19/14636/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:15:y:2023:i:19:p:14636-:d:1256133

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().