Distributive Injustice and Work Disengagement in the Tourism and Hospitality Industry: Mediating Roles of the Workplace Negative Gossip and Organizational Cynicism

Mohamed Fathy Agina (), Hazem Ahmed Khairy, Mohamed A. Abdel Fatah, Youssef H. Manaa, Rabab M. Abdallah, Nadir Aliane, Jehad Afaneh and Bassam Samir Al-Romeedy
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Mohamed Fathy Agina: Management Department, Higher Institute for Specific Studies, Mid Ocean University, Fujairah 51124, United Arab Emirates
Hazem Ahmed Khairy: Hotel Management Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt
Mohamed A. Abdel Fatah: Human Resources Department, Al-Alson Higher Institute for Tourism, Hotels and Computer, Cairo 11771, Egypt
Youssef H. Manaa: Business Administration Department, Faculty of Commerce, Al-Azhar University, Cairo 11751, Egypt
Rabab M. Abdallah: Finance Department, College of Management, Economics and Information Systems, Misr University for Science and Technology, 6 October, Giza 12573, Egypt
Nadir Aliane: Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia
Jehad Afaneh: Management Department, College of Business Administration, King Faisal University, Al-Hassa 31982, Saudi Arabia
Bassam Samir Al-Romeedy: Tourism Studies Department, Faculty of Tourism and Hotels, University of Sadat City, Sadat City 32897, Egypt

Sustainability, 2023, vol. 15, issue 20, 1-24

Abstract: This study aims to explore how work disengagement (WD) is affected by employees’ perceptions of distributive injustice (DI). It also investigates the mediating roles of workplace negative gossip (WNG) and organizational cynicism (OC). Responses were received from the full-time employees of category (A) travel agencies and five-star hotels operating in Egypt. WarpPLS 7.0 was used to run a PLS-SEM analysis on the 656 valid responses. The results revealed that there is a positive relationship between employees’ perception of distributive injustice and work disengagement level; in addition, there is a positive relationship between perception of distributive injustice and workplace negative gossip and organizational cynicism. Results also reported positive relationships between workplace negative gossip, organizational cynicism, and work disengagement. Furthermore, findings showed that workplace negative gossip and organizational cynicism mediate the relationship between distributive injustice and work disengagement. Some groundbreaking investigations were conducted as part of the research. Research on how DI affects WNG, OC, and WD is still lacking. In terms of contextual significance, an empirical investigation of the relationship between these factors in hotels and travel companies is unavailable. By empirically examining these connections in the context of Egyptian hotels and travel agencies, the current study has filled a gap in the literature on tourism and hospitality, human resources management, and organizational behavior.

Keywords: distributive injustice; work disengagement; workplace negative gossip; organizational cynicism; hospitality and tourism industries (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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