Exploring the Success Factors of Smart City Adoption via Structural Equation Modeling

Tayseer Alkdour (), Mohammed Amin Almaiah (), Rima Shishakly, Abdalwali Lutfi and Mahmoud Alrawad
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Tayseer Alkdour: Department of Computer Networks, College of Computer Sciences and Information Technology, King Faisal University, Al Hofuf 31982, Saudi Arabia
Mohammed Amin Almaiah: Department of Computer Science, Aqaba University of Technology, Aqaba 11947, Jordan
Rima Shishakly: Management Department, College of Business Administration, Ajman University, Ajman 346, United Arab Emirates
Abdalwali Lutfi: School of Business, King Faisal University, Al-Ahsa 31982, Saudi Arabia
Mahmoud Alrawad: School of Business, King Faisal University, Al-Ahsa 31982, Saudi Arabia

Sustainability, 2023, vol. 15, issue 22, 1-19

Abstract: This study investigated the roles of security and technological factors in the adoption of smart cities, with the aim of developing a deeper understanding of the key aspects of the successful adoption of smart cities in Jordanian traditional cities. This study developed a conceptual model to investigate the importance of security and technological factors in the adoption of smart cities. The proposed model was tested using the structural equation modeling method after collecting data from ICT experts. The findings of the study revealed that perceived security, perceived trust, and service quality play pivotal roles in enhancing the adoption of smart city services. Moreover, the results indicated that information security and information privacy positively impact intentions toward adopting smart city services. These research findings provide valuable insights into the critical factors that can drive the adoption of smart city services. Policymakers and academics could utilize this knowledge to devise and implement new strategies aimed at increasing the adoption of smart city services.

Keywords: smart cities; TAM; perceived security; perceived trust; perceived risk (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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