Impact of Market Drivers on the Digital Maturity of Logistics Processes in a Supply Chain

Paulina Golinska-Dawson (), Karolina Werner-Lewandowska, Karolina Kolinska and Adam Kolinski
Additional contact information
Paulina Golinska-Dawson: Institute of Logistics, Faculty of Engineering Management, Poznan University of Technology, 60-965 Poznan, Poland
Karolina Werner-Lewandowska: Institute of Logistics, Faculty of Engineering Management, Poznan University of Technology, 60-965 Poznan, Poland
Karolina Kolinska: Poznan School of Logistics, 61-755 Poznan, Poland
Adam Kolinski: Lukasiewicz Research Network—Poznan Institute of Technology, 61-755 Poznan, Poland

Sustainability, 2023, vol. 15, issue 4, 1-19

Abstract: Logistics processes allow for the movement of goods along the supply chain to the customers. Companies are using digital solutions more widely to support their logistics processes. Current studies focus mainly on the intrinsic perspective of the digital maturity of logistics processes. Rarely do previous studies consider the impact of external factors (e.g., market trends, as external drivers at the strategic level) on the digital maturity of logistics processes. In this paper, our aim is to propose a novel generic approach to measuring the level of adoption of digital technologies in logistics processes. We applied the maturity model theory to provide a generic framework for the assessment of different partners in supply chains (suppliers, manufacturers, retailers, e-tailers, logistics service providers) in a homogeneous way. We propose the five levels (Avoiding, Discovering, Adopting, Improving, Excelling) to measure the frequency of the application of the digital technologies with high intelligence in the domain of logistics processes. Furthermore, we investigate the relationship between the selected market trends, which are external drivers at the strategic level, and the digital maturity of logics processes. We conducted the survey among a group of 38 companies to classify their maturity level and then to test which market trends motivate them to digitalize their processes. We applied Bayesian statistics to test the level of the relationship between the digitalization of logistics processes and four market trends, namely, the sustainability, e-commerce, sharing economy, and speed-orientation of customers. The results show that all the trends tested moderately and positively influence the digital maturity of logistics processes.

Keywords: maturity; digitalization; Logistics 4.0; Bayesian statistics; sustainability; sharing economy; E-commerce (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
https://www.mdpi.com/2071-1050/15/4/3120/pdf (application/pdf)
https://www.mdpi.com/2071-1050/15/4/3120/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:15:y:2023:i:4:p:3120-:d:1062198

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().