Prioritizing the Solutions to Overcome Lean Six Sigma 4.0 Challenges in SMEs: A Contemporary Research Framework to Enhance Business Operations

Priyanshu Kumar Singh, R. Maheswaran, Naveen Virmani (), Rakesh D. Raut and Kamalakanta Muduli
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Priyanshu Kumar Singh: Department of Mechanical Engineering, Mepco Schlenk Engineering College, Sivakasi 626005, Tamil Nadu, India
R. Maheswaran: Department of Mechanical Engineering, Mepco Schlenk Engineering College, Sivakasi 626005, Tamil Nadu, India
Naveen Virmani: Institute of Management Studies (IMS), Ghaziabad 201009, Uttar Pradesh, India
Rakesh D. Raut: National Institute of Industrial Engineering (NITIE), Powai, Mumbai 400087, Maharashtra, India
Kamalakanta Muduli: Department of Mechanical Engineering, Papua New Guinea University of Technology, Lae 411, Papua New Guinea

Sustainability, 2023, vol. 15, issue 4, 1-19

Abstract: The research aims to prioritize the solutions to overcome the challenges of Lean Six Sigma 4.0 (LSS 4.0). It is an integrated approach with lean, six sigma, and Industry 4.0 attributes. This integrated approach helps to achieve organizational excellence and sustainable development goals. Fuzzy stepwise weight assessment ratio analysis (fuzzy-SWARA) was used to estimate the weights of LSS 4.0 challenges. Furthermore, fuzzy-weighted aggregated sum product assessment (fuzzy-WASPAS) was used to prioritize the LSS 4.0 solutions. In this study, 23 challenges and 23 solutions of LSS 4.0 implementation were identified with the help of an extensive literature review and discussion with the area experts having vast experience. Management participation in LSS 4.0 implementation and planning for long-term vision were found to be the topmost solutions to overcome LSS 4.0 challenges. To the best of our knowledge, to date, the prioritization of solutions to overcome the challenges of LSS 4.0 have not yet been investigated in the developing economic context.

Keywords: Lean Six Sigma (LSS 4.0); quality; customer satisfaction; Lean Six Sigma (LSS); Fuzzy-WASPAS; Fuzzy-SWARA (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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