Examining the Antecedents of Blockchain Usage Intention: An Integrated Research Framework

Athapol Ruangkanjanases, Eissa Mohammed Ali Qhal, Khaled Mofawiz Alfawaz and Taqwa Hariguna ()
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Athapol Ruangkanjanases: Chulalongkorn Business School, Chulalongkorn University, 254 Phayathai Road, Pathumwan, Bangkok 10330, Thailand
Eissa Mohammed Ali Qhal: Applied College, Jazan University, Jazan 45142, Saudi Arabia
Khaled Mofawiz Alfawaz: Department of Management Information Systems, Faculty of Economics and Administration, King Abdulaziz University, Jeddah 42210, Saudi Arabia
Taqwa Hariguna: Departement of Information System, Universitas Amikom Purwokerto, Purwokerto 53127, Indonesia

Sustainability, 2023, vol. 15, issue 4, 1-16

Abstract: Blockchain is considered one of the key technologies that can accelerate the Industrial Revolution 4.0. The intention to use Blockchain can still be improved in several ways, and how users perceive Blockchain is likely to be influenced by how well they understand the underlying theory. This study examines several important factors, namely government regulation, social influence, perceived security, and Blockchain functional benefits, to measure trust and satisfaction with relationship quality, which may influence the intention to use Blockchain. A sample of 460 people participated in the online questionnaire survey, which was then evaluated with SmartPLS 3. The findings reveal that the social influence and Blockchain functional benefits have a substantial impact on relationship quality, which further results in a positive impact on Blockchain usage intention as well. This study can serve as a reference for companies that need to consider the factors discussed in this study when implementing Blockchain technology to achieve marketing goals and generate sustainable Blockchain usage intentions.

Keywords: Blockchain usage intention; Blockchain functional benefits; relationship quality; perceived security (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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