Organizational Maturity and Sustainability Orientation Influence on DMS Life Cycle—Case Analysis

Sandra Jordan and Simona Sternad Zabukovšek ()
Additional contact information
Sandra Jordan: Faculty of Economics and Business, University of Maribor, 2000 Maribor, Slovenia
Simona Sternad Zabukovšek: Faculty of Economics and Business, University of Maribor, 2000 Maribor, Slovenia

Sustainability, 2023, vol. 15, issue 5, 1-26

Abstract: The topic of the article addresses the management of the document management system (DMS), which represents one of the important steps for organizations to speed up the implementation of business processes, achieve better control over documents, and ensure safer operations. When implementing and using DMS, the importance of the organization’s maturity shall not be forgotten, as it gives the organization a framework to evaluate and improve the overall effectiveness and efficiency of the organization’s DMS, which can contribute to better decision-making and increased productivity. On the other hand, sustainable-oriented organizations are likely to show interest in choosing, implementing, and using DMS. In the article, the impact of an organization’s maturity and the role of sustainability on the DMS lifecycle are researched. Results are presented based on a case analysis of Company X. Supporting the case analysis, structured interviews with the project leader on the clients’ and the project leader on the providers’ side have been performed, which shall give a deeper insight into DMS implementation and the importance of sustainability and organizational maturity, resulting in more successful DMS implementation and use.

Keywords: document management system (DMS); DMS life cycle; maturity model; sustainability; case analysis (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.mdpi.com/2071-1050/15/5/4308/pdf (application/pdf)
https://www.mdpi.com/2071-1050/15/5/4308/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:15:y:2023:i:5:p:4308-:d:1083208

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().