Work Stress as a Consequence of the COVID-19 Pandemic: A Systematic Review

Roberto Carlos Dávila Morán (), Juan Manuel Sánchez Soto, Henri Emmanuel López Gómez, Flor Carolina Espinoza Camus, Justiniano Felix Palomino Quispe, Lindomira Castro Llaja, Zoila Rosa Díaz Tavera and Fernando Martin Ramirez Wong
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Roberto Carlos Dávila Morán: Escuela de Ingeniería Industrial, Facultad de Ingeniería, Universidad Continental, Huancayo 12001, Peru
Juan Manuel Sánchez Soto: Escuela de Administración y Sistemas, Facultad de Ciencias Administrativas y Contables, Universidad Peruana Los Andes, Huancayo 12002, Peru
Henri Emmanuel López Gómez: Escuela de Administración y Sistemas, Facultad de Ciencias Administrativas y Contables, Universidad Peruana Los Andes, Huancayo 12002, Peru
Flor Carolina Espinoza Camus: Escuela de Antropología, Facultad de Ciencias Sociales, Universidad Nacional de Trujillo, Trujillo 13011, Peru
Justiniano Felix Palomino Quispe: Escuela de Ingeniería Civil, Facultad de Ingeniería, Universidad César Vallejo, Lima 15487, Peru
Lindomira Castro Llaja: Escuela de Educación Física, Facultad de Ciencias de la Salud, Universidad Nacional del Callao, Callao 07011, Peru
Zoila Rosa Díaz Tavera: Escuela de Enfermería, Facultad de Ciencias de la Salud, Universidad Nacional del Callao, Callao 07011, Peru
Fernando Martin Ramirez Wong: Departamento Académico de Ciencias Dinámicas, Facultad de Medicina Humana, Universidad Nacional Mayor de San Marcos, Lima 15001, Peru

Sustainability, 2023, vol. 15, issue 6, 1-22

Abstract: The purpose of the study was to explore the works and existing scientific information in the databases on work stress during the COVID-19 pandemic. The specific objectives were: to determine the approaches addressed by research on work stress and to analyze the main results achieved. The study was of a documentary type, with a bibliographic design, framed in a systematic review. The articles indexed in the Web of Science and Scopus databases were reviewed, considering the keywords and search limits: work stress, pandemic and COVID-19, published between 2020 and 2022; obtaining 161 articles. The inclusion criteria were applied: original articles, dealing with the subject, in English and with open access; leaving a sample of 22 publications, presented according to a PRISMA diagram. The main approaches addressed were: work stress, working life and remote work; work stress in health workers; work stress in agricultural workers; job stress in restaurant workers; work stress in teaching workers; work stress in prison workers and work stress, depression and anxiety. The results reveal that the workers who experienced the greatest work stress were those in the health sector, considering the latent risk of contagion for being the front-line personnel in care. Consequently, it was determined that the impact of resilience and social support can help minimize this condition.

Keywords: professional stress; consequences; approaches; pandemic; COVID-19; social support; resilience (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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