Managing Collaborative Risks of Integrated Open-Innovation and Hybrid Stage-Gate Model by Applying Social Network Analysis—A Case Study

Marco Nunes (), Jelena Bagnjuk, António Abreu, Edgar Cardoso, Joane Smith and Célia Saraiva
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Marco Nunes: Project Management Department, Tetra Pak, Wilhelm-Bergner-Straße 9c, 21509 Glinde, Germany
Jelena Bagnjuk: Project Management Department, University Medical Center Eppendorf, Martinistraße 52, 20251 Hamburg, Germany
António Abreu: Department of Mechanical Engineering, Polytechnic Institute of Lisbon, 1959-007 Lisbon, Portugal
Edgar Cardoso: Deutsche Bank, AG 1 Great Winchester Street, London EC2N 2DB, UK
Joane Smith: Supply Chain Management Department, Borgwarner, 3000 University Drive, Auburn Hills, MI 48326, USA
Célia Saraiva: Department of Informatic Engineering, UTAD-IST, Quinta de Prados, 5000-801 Vila Real, Portugal

Sustainability, 2023, vol. 15, issue 6, 1-33

Abstract: It is often argued that efficient collaboration is the key to success. However, research shows that if collaboration is not properly managed, collaborative risks may emerge, threatening business success. Furthermore, research shows that there is a lack of models to support the management of collaborative initiatives in organizations. To address this lack, presented in this work is a model to manage collaborative risks in organizations that work under the open innovation and the hybrid stage-gate development frameworks (two of the most popular collaborative frameworks in product and process development). The model presented in this work is a novel approach to manage collaborative risks in the open innovation and the hybrid stage-gate frameworks, and was developed based on network graph-theory to be used to identify informal collaborative interactions that may lead to the emergence of three major collaborative risks: (1) partner choice risks, (2) task assignment risks, and (3) behavioral risks. The results of the application of the proposed model in a real organizational collaborative context illustrated in the case study show that such collaborative risks can be identified in a timely manner, enabling an organization to efficiently and preventively act to minimize or eliminate the undesired effects of the mentioned collaborative risks.

Keywords: collaborative risks; open innovation; sustainability; network graph theory; product development; stage-gate; project management; case study (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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