Challenges and Issues of Teaching and Learning during the Pandemic (COVID-19)

Johanudin Lahap (), Tuan Syaadah Tuan Hussin, Noraslinda Mohd Said, Hashim Fadzil Ariffin and Azila Azmi
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Johanudin Lahap: Universiti Teknologi MARA, Cawangan Pulau Pinang, Bukit Mertajam 13500, Pulau Pinang, Malaysia
Tuan Syaadah Tuan Hussin: Universiti Teknologi MARA, Cawangan Pulau Pinang, Bukit Mertajam 13500, Pulau Pinang, Malaysia
Noraslinda Mohd Said: Universiti Teknologi MARA, Cawangan Pulau Pinang, Bukit Mertajam 13500, Pulau Pinang, Malaysia
Hashim Fadzil Ariffin: Universiti Teknologi MARA, Cawangan Pulau Pinang, Bukit Mertajam 13500, Pulau Pinang, Malaysia
Azila Azmi: Universiti Teknologi MARA, Cawangan Pulau Pinang, Bukit Mertajam 13500, Pulau Pinang, Malaysia

Sustainability, 2023, vol. 15, issue 8, 1-15

Abstract: This study is conducted to investigate the effectiveness and readiness of teaching and learning among students during the pandemic (COVID-19) towards the online learning among hospitality and tourism students. A quantitative method was employed and students from the Faculty of Hotel and Tourism Management Penang Campus were chosen as the target sample. The sample size for this study was 430 and a total of 360 questionnaires were successfully collected with the return rate of 83.72%. Descriptive analysis was used to interpret the demographic data, Pearson Correlation analysis was employed to examine the correlation among variables, and multiple regression analysis was used to measure the overall relationship between independent and dependent variables. From these analyses, the three (3) variables (social presence, cognitive presence, and teaching presence) were found to have positive relationships with a student’s learning experience. Overall, this study is important to fellow academicians, academic researchers, and practitioners in improving their methods of teaching and learning, assisting the students, and strengthening their teaching techniques in online learning.

Keywords: online learning; social presence; cognitive presence; teaching presence; learning experience (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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