Exploring the Value Co-Creation of Cultural Creative Hotels: From the Perspective of Social Innovation

Mai-Rong Wang and Chun-Liang Chen ()
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Mai-Rong Wang: Crafts & Design Department, National Taiwan University of Arts, Banciao District, New Taipei City 22058, Taiwan
Chun-Liang Chen: Graduate School of Creative Industry Design, National Taiwan University of Arts, Banciao District, New Taipei City 22058, Taiwan

Sustainability, 2024, vol. 16, issue 11, 1-23

Abstract: Social innovation has emerged as a transformative force in businesses, particularly in the context of cultural and creative hotels. This study aims to explore the relationship between social innovation and value co-creation in cultural and creative hotels, compare the intrinsic characteristics of social innovation and value co-creation within these hotels, and investigate the key factors driving social innovation in this sector. Employing a qualitative research methodology based on the theory of social innovation, this paper examines the process of value co-creation and analyzes the three key drivers within the social innovation ecosystem: establishing interdependence and identity among organizations; enhancing cognitive and value exchanges between organizations; and generating consensus through the role transformation of participants. The findings suggest that the key drivers of the social innovation ecosystem not only enhance the innovation capabilities of businesses but also motivate them to collaboratively create mutually beneficial and symbiotic value.

Keywords: service ecosystem; innovation ecosystem; social innovation; value co-creation; service-oriented logic (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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