The Role of Smart Human Resource Management in the Relationship between Technology Application and Innovation Performance

Elham Hmoud Al-Faouri, Yazan Abu Huson (), Nader Mohammad Aljawarneh and Thikra jamil Alqmool
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Elham Hmoud Al-Faouri: Department of Business Management, Faculty of Business, University of Jordan, Aqaba Branch, Aqaba 77110, Jordan
Yazan Abu Huson: National Electric Power Company, Amman 11118, Jordan
Nader Mohammad Aljawarneh: Faculty of Business, Jadara University, Irbid 21110, Jordan
Thikra jamil Alqmool: Financial Affairs Unit, University of Jordan, Aqaba Branch, Aqaba 77111, Jordan

Sustainability, 2024, vol. 16, issue 11, 1-15

Abstract: This study investigates the intricate relationships between technology application, smart human resource management (SHRM), and innovation performance within the Jordanian telecom industry. Employing a quantitative research methodology, data were collected from employees of telecommunications firms in Jordan. The results illuminate significant positive associations between technology application, SHRM, and innovation performance, elucidating the pivotal roles of technology and HRM strategies in fostering innovation and bolstering organizational success. Practical implications of the findings advocate for substantial investments in cutting-edge technologies, the integration of intelligent HRM practices, and the prioritization of continuous learning and development initiatives to nurture an innovative workforce. This research contributes to a deeper comprehension of innovation dynamics within the telecommunications sector and furnishes valuable insights for practitioners striving to elevate innovation capabilities within their respective organizations.

Keywords: technology application; smart human resource management; innovation performance; organizational growth; telecom industry (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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