What Is Next for Consumer-Based Brand Equity in Digital Brands? Research Itineraries and New Challenges

Yuri de Souza Odaguiri Enes (), Gisela Demo, Rafael Barreiros Porto and Thaiyan Sun Zulato
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Yuri de Souza Odaguiri Enes: Graduate Program in Business Administration, University of Brasilia, Brasília 70910-900, Brazil
Gisela Demo: Graduate Program in Business Administration, University of Brasilia, Brasília 70910-900, Brazil
Rafael Barreiros Porto: Graduate Program in Business Administration, University of Brasilia, Brasília 70910-900, Brazil
Thaiyan Sun Zulato: Business Administration Department, University of Brasilia, Brasília 70910-900, Brazil

Sustainability, 2024, vol. 16, issue 13, 1-19

Abstract: Considering the expanding e-commerce in the social media landscape and the increasing importance of brand management in the online sphere, our primary goal was to comprehensively review existing research on consumer-based brand equity in digital brands. The current post-pandemic environment has seen a significant surge in digital presence, particularly on social networks and e-commerce platforms. Although the available literature provides an overview of brand equity in general, digital brands have taken center stage in consumer interactions on social media, becoming highly commercialized in virtual environments and, recently, gaining significant value in financial markets. However, there is still a lot to uncover regarding the research trajectory for these brands. Using the PRISMA protocol, a corpus of 258 articles was obtained from the Web of Science and Scopus databases, with Journal Impact Factor and CiteScore impact factors. The bibliometric analysis for mapping the production was performed using SciMat, VosViewer, and Biblio-metrix software. According to the results, we found that consumer-based brand equity in digital brands is strongly linked to online consumer behavior variables, particularly engagement, electronic word-of-mouth, communication effects (such as social media advertising), impacts on various metrics, and applications in specific contexts. Overall, our research shows that the brand equity of digital brands is studied similarly to non-digital brands. Still, their virtual origin and their exposure on social media have increased consumer appreciation for them. The main studies and trending topics were discussed, providing a foundation for a research agenda regarding new challenges and approaches of consumer-based brand equity in the digital market.

Keywords: consumer-based brand-equity; digital brands; systematic literature review (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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