A Structural Path Analysis Bangladeshi SMEs’ Sustainability through Social Media Marketing

Rasheedul Haque (), Abdul Rahman bin S. Senathirajah, Md. Ibrahim Khalil, Sayeeduz Zafar Qazi and Saif Ahmed
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Rasheedul Haque: Faculty of Business, Accounting, Finance, Law & Humanity (FOBAFLH), MAHSA University, Jenjarom 42610, Malaysia
Abdul Rahman bin S. Senathirajah: Faculty of Business and Communications, INTI International University, Nilai 71800, Malaysia
Md. Ibrahim Khalil: Faculty of Business, Accounting, Finance, Law & Humanity (FOBAFLH), MAHSA University, Jenjarom 42610, Malaysia
Sayeeduz Zafar Qazi: College of Business Administration, University of Business and Technology, Jeddah 21448, Saudi Arabia
Saif Ahmed: Faculty of Business, Accounting, Finance, Law & Humanity (FOBAFLH), MAHSA University, Jenjarom 42610, Malaysia

Sustainability, 2024, vol. 16, issue 13, 1-19

Abstract: Businesses use technological and social media marketing to respond to the COVID-19 pandemic. The study aims to better understand the factors that impact the spread of new technologies, the effectiveness of social media advertising, and the longevity of businesses. The researcher used a quantitative strategy based on partial least squares structural equation modeling to learn about the phenomenon of interest as much as possible. Dhaka, Bangladesh, small and medium enterprises (SMEs) participated in the survey. According to the findings, the popularity of internet and e-business technologies may be attributed to their apparent usefulness and practical experience ease of use. It is connecting internet/e-business technology, social media marketing, and the long-term success of small and medium enterprises (SMEs). Still, the expense factor was insufficient to prove that SMEs engage in social media advertising. The mediating effects between components may be better understood via internet/e-business technology and social media interactions, as shown in the study. This study is the first of its kind in Bangladesh and sheds light on the resilience of SMEs in the face of the COVID-19 pandemic, notwithstanding its focus on the capital city of Dhaka.

Keywords: SMEs; social media marketing; sustainability; e-business technology (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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