Finding the “Secret Sauce” for Organizational Sustainability: Towards Successful Completion of IT Implementation Projects

Elad Harison () and Yael Lahav
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Elad Harison: School of Industrial Engineering and Management, Shenkar College of Engineering and Design, 12 Anne Frank St., Ramat Gan 5290002, Israel
Yael Lahav: School of Industrial Engineering and Management, Shenkar College of Engineering and Design, 12 Anne Frank St., Ramat Gan 5290002, Israel

Sustainability, 2024, vol. 16, issue 18, 1-20

Abstract: This paper identifies the major aspects that affect the sustainability of organizations in terms of success and failure of IT implementation projects. A significant relationship between the deployment of internal project teams and sustainable results of IT implementation projects compared to professionals employed via outsourcing was found. Moreover, involving professional managers with hands-on experience and knowledge of the organization in decision-making processes positively affects the project outcomes and the sustainability of the organization. Employee workload concerns are the least impactful on project overrun, while other concerns are less sustainable. Finally, a methodology that enhances the likelihood of sustainable results in IT implementation projects by involving professional managers and forming in-house teams is presented.

Keywords: IT implementation projects; project overrun; project team structure; project management methodologies; organizational sustainability (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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