Human-Centric Telework and Sustainable Well-Being: Evidence from Peru’s Public Sector

Mauro Adriel Ríos Villacorta, Emma Verónica Ramos Farroñán, Marco Agustín Arbulú Ballesteros (), Mabel Ysabel Otiniano León, Jessie Leila Bravo Jaico, Ericka Julissa Suysuy Chambergo, Moisés David Reyes-Pérez, Lucila María Ganoza-Ubillús and Roger Ernesto Alarcón García
Additional contact information
Mauro Adriel Ríos Villacorta: Departamento de Ciencias Empresariales, Universidad Nacional Pedro Ruíz Gallo, Lambayeque 14013, Peru
Emma Verónica Ramos Farroñán: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Marco Agustín Arbulú Ballesteros: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Mabel Ysabel Otiniano León: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Jessie Leila Bravo Jaico: Grupo de Investigación en Transformación Digital, Universidad Nacional Pedro Ruíz Gallo, Lambayeque 14013, Peru
Ericka Julissa Suysuy Chambergo: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Moisés David Reyes-Pérez: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Lucila María Ganoza-Ubillús: Instituto de Investigación en Ciencias y Tecnología, Universidad Cesar Vallejo, Campus Chepén—Piura, Trujillo 13001, Peru
Roger Ernesto Alarcón García: Grupo de Investigación en Transformación Digital, Universidad Nacional Pedro Ruíz Gallo, Lambayeque 14013, Peru

Sustainability, 2024, vol. 16, issue 22, 1-18

Abstract: This study examines the relationships among telework, job satisfaction, and quality of work life among employees in the Peruvian public sector, specifically at the National University Pedro Ruiz Gallo in Lambayeque. Using a quantitative approach with an explanatory scope and a nonexperimental cross-sectional design, data were collected from 194 employees through a structured questionnaire. Structural equation modeling (SEM) was employed to analyze the relationships between variables. The results reveal a positive impact of telework on both job satisfaction (β = 0.389, p < 0.001) and quality of work life (β = 0.323, p < 0.001). Job satisfaction was found to mediate the relationship between telework and quality of work life (β = 0.425, p < 0.001). Additionally, years of work experience negatively moderated the relationship between telework and job satisfaction (β = −0.114, p = 0.017), whereas gender had a positive moderating effect (β = 0.275, p = 0.016). These findings contribute to the understanding of telework dynamics in the public sector and offer valuable insights for tailoring telework policies to maximize employee well-being and organizational effectiveness.

Keywords: job satisfaction; public sector; quality of work life; structural equation modeling; telework (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2071-1050/16/22/9713/pdf (application/pdf)
https://www.mdpi.com/2071-1050/16/22/9713/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:16:y:2024:i:22:p:9713-:d:1516226

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().