Framework for Strategic Selection of Maintenance Contractors

Muhammad Umer Zubair (), Osama Farid, Muhammad Usman Hassan, Taha Aziz and Sameer Ud-Din
Additional contact information
Muhammad Umer Zubair: Department of Civil and Environmental Engineering, College of Engineering, King Faisal University (KFU), P.O. Box 380, Al-Hofuf 31982, Saudi Arabia
Osama Farid: NUST Institute of Civil Engineering (NICE), School of Civil and Environmental Engineering (SCEE), National University of Sciences and Technology (NUST), Sector H-12, Islamabad 44000, Pakistan
Muhammad Usman Hassan: NUST Institute of Civil Engineering (NICE), School of Civil and Environmental Engineering (SCEE), National University of Sciences and Technology (NUST), Sector H-12, Islamabad 44000, Pakistan
Taha Aziz: NUST Institute of Civil Engineering (NICE), School of Civil and Environmental Engineering (SCEE), National University of Sciences and Technology (NUST), Sector H-12, Islamabad 44000, Pakistan
Sameer Ud-Din: NUST Institute of Civil Engineering (NICE), School of Civil and Environmental Engineering (SCEE), National University of Sciences and Technology (NUST), Sector H-12, Islamabad 44000, Pakistan

Sustainability, 2024, vol. 16, issue 6, 1-20

Abstract: Selecting the right maintenance contractor is crucial for efficient operation and project success. Traditionally, this selection has been cost-driven, but the ever-growing complexity of projects has led to a shift towards best-value selection. The best value selection criteria evaluate the contractors based on factors like experience and past performance, along with the proposed cost. However, this approach lacks substantiated knowledge of these factors and often includes factors that cannot be validated at the time of procurement. This paper proposes a framework that applies the Analytical Hierarchy Process (AHP) to the maintenance contractor selection process. A detailed literature review was carried out to identify factors involved in maintenance selection. Data were collected from experts through a questionnaire developed based on the identified factors, facilitating AHP implementation. Substantiation strategies were identified using expert judgments. Our findings reveal that past performance criteria hold the maximum weight in the selection process. The proposed framework offers a more comprehensive approach for selecting maintenance contractors, ensuring both value and efficiency.

Keywords: best value criteria; maintenance contractor; analytical hierarchy process (AHP); substantiated framework (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
https://www.mdpi.com/2071-1050/16/6/2488/pdf (application/pdf)
https://www.mdpi.com/2071-1050/16/6/2488/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:16:y:2024:i:6:p:2488-:d:1358636

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().