Paperless Technologies in Universities: Examination in Terms of Unified Theory of Acceptance and Use of Technology (UTAUT)

Hasan Sadık Tatlı (), Tuba Bıyıkbeyi, Gülşah Gençer Çelik and Gökten Öngel
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Hasan Sadık Tatlı: Department of Logistics Management, Faculty of Economics and Administrative Sciences, Istanbul Beykent University, Istanbul 34075, Türkiye
Tuba Bıyıkbeyi: Department of Business Administration, Faculty of Economics and Administrative Sciences, Kilis 7 Aralık University, Kilis 79000, Türkiye
Gülşah Gençer Çelik: Department of Business Management, Vocational Higher School, Istanbul Beykent University, Istanbul 34075, Türkiye
Gökten Öngel: Department of Child Health and Diseases, Istanbul Training and Research Hospital, Istanbul 34075, Türkiye

Sustainability, 2024, vol. 16, issue 7, 1-20

Abstract: This study aims to determine the factors affecting the use of paperless technologies by university office staff and academicians. The study sample comprised 726 academics and administrative staff from 10 public and 3 foundation higher education institutions in Turkey. Care was taken to ensure that the selected universities had switched to paperless processes or that work was largely conducted through digital tools. When the path analysis results were examined, it was determined that performance expectation, effort expectation, and social impact positively affected the intention to use paperless technologies. In addition, intent to use has a mediating role on the effect of social influence, effort expectation, and performance expectation on actual usage of paperless technologies. Our hypotheses were supported. According to the research results, social impact, effort to be spent, and the performance of paperless technologies effectively encourage academic and administrative staff at universities to use paperless technologies.

Keywords: environmentally friendly; paperless technologies; UTAUT; technology acceptance (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2024
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