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Occupational Stress Factors and Psychosocial Environment for Ambulance Personnel

Raluca Maria Iordache (), Gabriela Cioca (), Delia Mihaila, Viorica Petreanu, Ștefan Emil Ionescu and Anca Elena Antonov
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Raluca Maria Iordache: National Research and Development Institute for Occupational Safety and Health “Alexandru Darabont”, 35A Ghencea Blvd., Sector 6, 061695 Bucharest, Romania
Gabriela Cioca: Faculty of Medicine, Lucian Blaga University of Sibiu, Lucian Blaga street, no 2A, 550024 Sibiu, Romania
Delia Mihaila: National Research and Development Institute for Occupational Safety and Health “Alexandru Darabont”, 35A Ghencea Blvd., Sector 6, 061695 Bucharest, Romania
Viorica Petreanu: National Research and Development Institute for Occupational Safety and Health “Alexandru Darabont”, 35A Ghencea Blvd., Sector 6, 061695 Bucharest, Romania
Ștefan Emil Ionescu: Military Technical Academy “Ferdinand I”, George Coșbuc Blvd, no 39-49, 050141 Bucharest, Romania
Anca Elena Antonov: National Research and Development Institute for Occupational Safety and Health “Alexandru Darabont”, 35A Ghencea Blvd., Sector 6, 061695 Bucharest, Romania

Sustainability, 2025, vol. 17, issue 10, 1-15

Abstract: This sought seeks to find and examine the main stress factors and psychosocial settings that affect ambulance staff, looking at the larger problem of how these stressors impact their mental well-being and work satisfaction. The research collected data from a field survey that identified and assessed stress factors, as well as qualitative insights from interviews that examined staff perceptions of complex work conditions in emergency services. Important findings show that high-stress situations, like dealing with traumatic events, long hours, and insufficient support, are linked to higher anxiety and burnout in ambulance workers. Moreover, the study points out important features of the work environment, such as workplace relationships and organizational culture, that can either reduce or increase stress. These findings are important, as they could guide healthcare policies that seek to improve the well-being of emergency service workers, which is crucial for maintaining a strong and effective workforce in pre-hospital care. By stressing the urgent need for effective approaches and supportive work structures, this research can have wider implications for healthcare, indicating that tackling the psychosocial issues faced by ambulance staff is crucial not just for their own well-being but also for the overall quality of emergency medical services.

Keywords: occupational stress; psychosocial factors; ambulance personnel; mental well-being; job demands; stress reactions; psychosocial environment (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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