The Boundary Conditions of Information Sharing and Sustainability: The Mediating Role of Supply Chain Resilience

Nataliia Letunovska (), Matilda Maaboah Owusu-Mensah, Desmond Osei Bonsu and Felix Amoako Offei
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Nataliia Letunovska: Department of Marketing, Sumy State University, 40007 Sumy, Ukraine
Matilda Maaboah Owusu-Mensah: Department of Procurement and Supply Chain Management, Kumasi Technical University, Kumasi P.O. Box 854, Ghana
Desmond Osei Bonsu: Department of Supply Chain and Information Systems, Kwame Nkrumah University of Science and Technology, Kumasi 00233, Ghana
Felix Amoako Offei: Department of Procurement and Supply Chain Management, Kumasi Technical University, Kumasi P.O. Box 854, Ghana

Sustainability, 2025, vol. 17, issue 16, 1-29

Abstract: Sustainability is a goal for modern organizations since every organization aims to be in operation for the number of years needed to achieve profitability and even diversify for continuous survival. To achieve sustainability, firms need to understand and adopt the triple bottom line of sustainability, which is the economy, the environment, and society. This research draws on information processing theory and uses complementary insights from stakeholder theory to examine the significance of information sharing in organizational operations towards the holistic achievement of organizational goals. Primary data was obtained from 236 companies out of 255 surveyed from four (4) regions in Ghana operating in five (5) industries, which were mining, extraction, manufacturing, distribution, and service provision. Statistical Package for Social Sciences (SPSS 25) and Mplus version 7.4 were used to conduct the analysis. The results revealed that information sharing is positively related to sustainability. Additionally, resilience partially positively mediates the relationship between information sharing and sustainability. However, the use of technological tools did not strengthen the positive relationship between information sharing and supply chain resilience. Similarly, entrepreneurial orientation did not moderate the positive relationship between supply chain resilience and sustainability. This study emphasizes the important role of supply chain resilience in explaining how sustainability can be achieved through the timely sharing of information. Furthermore, constant efforts by organizations to train employees to embrace the use of technological tools to enhance sustainability are highly recommended. It was concluded that managers can implement a range of policies for insightful actions geared towards collaboration and improved environmental/social/economic performance across supply chains.

Keywords: sustainability; resilience; entrepreneurial orientation; IT tools; information sharing; supply chain (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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