Advancing Sustainability in Turkish Hospitality Sector: The Interplay Between Green HRM, Eco-Friendly Behaviors, and Organizational Support

Mohamed Hawela (), Osman Bayraktar, A. Tuğba Karabulut, Burçak Sarı and Munirah Sarhan Alqahtani ()
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Mohamed Hawela: Bussines School, Birmingham City University, Birmingham B5 5JU, UK
Osman Bayraktar: Management Department, Istanbul Commerce University, Istanbul 34445, Turkey
A. Tuğba Karabulut: Istanbul Kent University, Istanbul 34406, Turkey
Burçak Sarı: Medipol University, Istanbul 34815, Turkey
Munirah Sarhan Alqahtani: College of Business, Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh 11564, Saudi Arabia

Sustainability, 2025, vol. 17, issue 5, 1-21

Abstract: This study critically examines the mediating role of employees’ eco-friendly behavior (EFB) and the moderating role of green organizational support (GOS) within the relationship between green human resource management (GHRM) and environmental performance (EP) in Turkey’s hospitality sector. As the global hospitality industry grapples with its significant environmental footprint, this research addresses an acute need for empirically grounded insights into how organizational strategies and employee behaviors can be leveraged to achieve sustainability objectives. The study draws on primary data collected from 346 employees across multiple five-star hotels in Turkey. Data collection was facilitated through structured surveys, and analysis employed confirmatory factor analysis and structural equation modeling. Results provide evidence for EFB’s mediating role and GOS’s moderating effects. Findings underscore the need for comprehensive GHRM strategies synergized with robust GOS systems to foster employee commitment to sustainability goals.

Keywords: green human resource management (GHRM); environmental performance (EP); eco-friendly behavior (EFB); green organizational support (GOS); sustainability; hospitality sector; mediation; moderation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2025
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