Holonic Crisis Handling Model for Corporate Sustainability

Levente Bakos and Dănuț Dumitru Dumitrașcu
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Levente Bakos: Management and Industrial Engineering Department, Lucian Blaga University of Sibiu, 550024 Sibiu, Romania
Dănuț Dumitru Dumitrașcu: Management and Industrial Engineering Department, Lucian Blaga University of Sibiu, 550024 Sibiu, Romania

Sustainability, 2017, vol. 9, issue 12, 1-17

Abstract: The new approaches of risk and crisis management of organizations point to corporate responsibility and corporate sustainability. In the ‘Internet of Everything’ era, when the new media and social networks create the possibility to ruin in a few seconds the reputation of a company built in decades, it is important to afford the maximum attention to risk management and crisis communication. Long-term sustainability requires a transparent, trustful communication in due time. In our study, we propose a crisis management model that leads to sustainable corporate behaviour. We consider organizations as complex systems, and we use the holonic multiagent modelling concept to depict the emergent behaviour of these systems. This theoretical paper has as its main result a crisis communication model, based on the adaptability feature of holons. In our non-linear approach for unpredictable situations we merged some findings of sustainability theory, corporate social responsibility (CSR) management, crisis communication, the holonic manufacturing concept and the latest security standards in computer communication.

Keywords: crisis communication; holonic concept; risk management; corporate sustainability (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2017
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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