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Performance Evaluation of Research and Business Development: A Case Study of Korean Public Organizations

Jaehun Park (), Joonyoung Kim () and Si-Il Sung ()
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Jaehun Park: Division of Cosmetic Science and Technology, Daegu Haany University, Gyeongsan, Gyeongsangbuk-do 38610, Korea
Joonyoung Kim: Defense Agency for Technology and Quality, Jinju, Gyeongsangnam-do 52851, Korea
Si-Il Sung: Department of Industrial and Management Engineering, Inje University, Gimhae, Gyeongsangnam-do 50834, Korea

Sustainability, 2017, vol. 9, issue 12, 1-16

Abstract: This study presents data envelopment analysis (DEA)-based systematic and simultaneous performance measures for research and business development (R&BD) and internal processes. In particular, we focus on the relationship between the research and development (R&D) process and business development (BD) process in evaluating R&BD overall performance, and provide effective guidelines for relatively underperforming decision-making units to help them establish an optimal strategy to increase their performance. To that end, we develop a two-stage network DEA model based on performance measures by defining variables and transforming R&D and BD performances into a serial network structure. In addition, based on the proposed method, we present a practical application of R&BD performance measurement for Korean public organizations, specifically public research institutes and universities.

Keywords: research and business development; performance; network DEA (search for similar items in EconPapers)
JEL-codes: Q Q0 Q2 Q3 Q5 Q56 O13 (search for similar items in EconPapers)
Date: 2017
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