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A Framework of Sustainable Service Supply Chain Management: A Literature Review and Research Agenda

Weihua Liu (), Enze Bai (), Liwei Liu () and Wanying Wei ()
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Weihua Liu: College of Management and Economics, Tianjin University, Tianjin 300072, China
Enze Bai: College of Management and Economics, Tianjin University, Tianjin 300072, China
Liwei Liu: College of Management and Economics, Tianjin University, Tianjin 300072, China
Wanying Wei: College of Management and Economics, Tianjin University, Tianjin 300072, China

Sustainability, 2017, vol. 9, issue 3, 1-25

Abstract: In recent years, the interdisciplinary research of supply chains and sustainability has received extensive, yet gradual, attention; when compared to the rapid economic growth of the service industry, however, sustainable supply chain management has not been systematically explored yet. It has not only great theoretical significance, but also positive practical significance to provide a framework for the operation of a sustainable service supply chain from a sustainable development point of view. Based on the triple bottom line (TBL), we have analyzed related sustainable supply chain management research between 2006 and 2015, reviewed papers involving two or three bottom lines as well, and then introduced some classical frameworks for manufacturing supply chain management and service supply chain management. Afterward, by analyzing the differences between the manufacturing and service industries, we propose a framework of sustainable service supply chain management (SSSCM). Based on the impacts of sustainable development TBL on service supply chain participants, we have finally made a framework for sustainable operation facing triads service supply chain and proposed a future research agenda.

Keywords: sustainable service supply chain; conceptual framework; literature review; research agenda; ternary relationship; triple bottom line (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2017
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