Coercive Tactics and Web Advertising Performance

Jiwon Lee, Inwon Kang and Joseph Stanfield
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Jiwon Lee: Department of International Business and Trade, Kyung Hee University, Seoul 130-701, Korea, yemannuer@khu.ac.kr (J.L.)
Inwon Kang: Department of International Business and Trade, Kyung Hee University, Seoul 130-701, Korea, yemannuer@khu.ac.kr (J.L.)
Joseph Stanfield: Department of International Business and Trade, Kyung Hee University, Seoul 130-701, Korea, yemannuer@khu.ac.kr (J.L.)

Sustainability, 2017, vol. 9, issue 8, 1-18

Abstract: By questioning contemporary coercive or intrusive web advertising activities, this study sheds light on the recent conditions of web advertising by focusing on a comprehensive process that leads to web ad performance. A total of 400 questionnaires were distributed by the principal investigators of this study. 170 were returned from 200 distributed questionnaires given in South Korea and 100 were returned from 200 distributed questionnaires in China. The responses total 248 out of 400 distributed questionnaires. The relationships among the measured factors are analyzed by the structural equation modeling method. Results show that the use of web ad tactics often leads to negative consequences, creating a user present avoidance behavior condition towards both the ad and ad-hosting website. In terms of the performance of the ad-hosting website, website retention was strongly influenced by content blocking. In addition, the results of the comparative test suggest that the influence of avoidance on advertising performance is stronger among users of newspaper websites than e-commerce websites.

Keywords: web advertising performance; ad persuasiveness; website retention; relevance; coercive tactics; discrepancy (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2017
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