Multi-Stakeholder Analysis in Building Tourism Resilience: Collaborative Governance Implementation in the Majapahit House Heritage Area, Indonesia

Muhammad Roisul Basyar (), Antun Mardiyanta and Erna Setijaningrum
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Muhammad Roisul Basyar: Department of Public Administration, Universitas 17 Agustus 1945, Surabaya 60118, Indonesia
Antun Mardiyanta: Department of Public Administration, Universitas Airlangga, Surabaya 60115, Indonesia
Erna Setijaningrum: Department of Public Administration, Universitas Airlangga, Surabaya 60115, Indonesia

Tourism and Hospitality, 2025, vol. 6, issue 1, 1-21

Abstract: The Majapahit House heritage area in Trowulan, Indonesia, represents a significant initiative where local communities, government agencies, and cultural organizations collaborate to preserve traditional architecture while developing cultural tourism. This study examines how these stakeholders interact in implementing heritage tourism governance, focusing on the challenges of coordinating preservation efforts with development objectives. Through semi-structured interviews with key stakeholders and field observations, we analyze how different actors influence program implementation and outcomes. Our analysis employs interest–influence matrices to identify how stakeholders’ varying capabilities affect program success, while actor linkage analysis reveals specific patterns of collaboration and conflict in governance processes. Findings demonstrate how implementation success varies across villages based on local leadership effectiveness, resource coordination, and community engagement levels. This study reveals that successful heritage tourism development requires balancing provincial directives with community initiatives, particularly in aligning preservation requirements with local development needs. This research advances understanding of stakeholder dynamics in heritage tourism by providing a framework for analyzing collaborative governance in cultural contexts while offering practical insights for improving stakeholder coordination. Recommendations focus on strengthening institutional frameworks and enhancing coordination mechanisms between government agencies and community organizations.

Keywords: stakeholder analysis; collaborative governance; heritage tourism; cultural preservation; tourism development (search for similar items in EconPapers)
JEL-codes: Z3 Z30 Z31 Z32 Z33 Z38 (search for similar items in EconPapers)
Date: 2025
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