Bridging Visitors’ and Residents’ Perspectives in Destination Planning: A Sustainability and Governance Case Study of Piraeus Port

Nikolaos Georgopoulos, Ioannis Katsanakis (), Evangelia Kopanaki, Sotirios Varelas, Asterios Stroumpoulis, Ioannis Anastasopoulos, Chryssoula Konstantopoulou, Nikoletta Klada and Georgios Tsoupros
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Nikolaos Georgopoulos: Department of Business Administration, University of Piraeus, 18534 Piraeus, Greece
Ioannis Katsanakis: Department of Tourism Studies, University of Piraeus, 18534 Piraeus, Greece
Evangelia Kopanaki: Department of Business Administration, University of Piraeus, 18534 Piraeus, Greece
Sotirios Varelas: Department of Tourism Studies, University of Piraeus, 18534 Piraeus, Greece
Asterios Stroumpoulis: Department of Business Administration, University of Piraeus, 18534 Piraeus, Greece
Ioannis Anastasopoulos: Department of Tourism Studies, University of Piraeus, 18534 Piraeus, Greece
Chryssoula Konstantopoulou: Department of Tourism Studies, University of Piraeus, 18534 Piraeus, Greece
Nikoletta Klada: Department of Business Administration, University of Piraeus, 18534 Piraeus, Greece
Georgios Tsoupros: Department of Tourism Studies, University of Piraeus, 18534 Piraeus, Greece

Tourism and Hospitality, 2025, vol. 6, issue 4, 1-19

Abstract: Tourism planning in port cities faces the dual challenge of maximizing economic benefits while mitigating environmental and social pressures. This study examines the case of Piraeus, Greece, by integrating insights from both visitors and residents to explore how stakeholder perceptions can inform sustainable and resilient destination planning. Drawing on primary data collected through large-scale surveys of visitors and local residents, the analysis applies a multidimensional framework to assess economic, environmental, and social impacts of tourism. Findings reveal strong visitor spending and cultural engagement alongside concerns about infrastructure, pollution, and service quality. Residents acknowledge job creation and business activity but emphasize rising living costs, overcrowding, and limited inclusion in tourism governance. By bridging these perspectives, this study highlights the importance of multiple-stakeholder analysis for integrated tourism planning and proposes governance strategies to enhance sustainability and resilience in port destinations such as Piraeus.

Keywords: sustainable tourism; destination planning; port cities; tourism governance; visitor satisfaction; resident attitudes; stakeholder perspectives; Piraeus (search for similar items in EconPapers)
JEL-codes: Z3 Z30 Z31 Z32 Z33 Z38 (search for similar items in EconPapers)
Date: 2025
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Persistent link: https://EconPapers.repec.org/RePEc:gam:jtourh:v:6:y:2025:i:4:p:196-:d:1762428

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