Artificial Intelligence and Its Influence on Interpersonal Communication in the 21st Century

Nayeli Cecibel Toala Toala
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Nayeli Cecibel Toala Toala: Independent Researcher- Ecuador

Global Digital Culture & Communication, 2026, vol. 3, 18

Abstract: This mixed-methods study examined the influence of artificial intelligence on interpersonal communication in the twenty-first century. Following an exploratory sequential design, the research involved semi-structured interviews with 30 regular users of conversational AI systems, followed by a cross-sectional survey of 400 participants. Qualitative analysis revealed four central themes: emotional attachment as relational substitute, erosion of conflict tolerance, paradoxical loneliness, and compensatory disclosure. Structural equation modeling demonstrated that emotional attachment to AI negatively predicted interpersonal communication competence (β = −0.41, p

Keywords: Artificial intelligence; interpersonal communication; artificial sociality; conversational agents; human-computer interaction. (search for similar items in EconPapers)
Date: 2026
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Persistent link: https://EconPapers.repec.org/RePEc:gdc:gdccmm:v:3:y:2026:id:18

DOI: 10.65835/gdcc.2026.3.18

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