Citizen Complaints about Environmental Pollution: A Survey Study in Suzhou, China

Xianbing Liu (), Yanli Dong (), Can Wang () and Tomohiro Shishime ()

Journal of Current Chinese Affairs - China aktuell, 2011, vol. 40, issue 3, 193-219

Abstract: This paper discusses environmental complaints made by citizens living close to industrial polluters in China. Data collected from a questionnaire survey in Suzhou City is used for the analysis. The results confirm a marginal level of citizen environmental complaints in the study area at present. Meaningful findings include the fact that citizens have a tendency to complain collectively, and that perception of the level of environmental information provided by companies significantly determines a citizen’s likelihood of lodging environmental complaints. Therefore, the disclosure of corporate environmental information must be emphasized continuously; citizens must be encouraged to correctly understand the environmental performance of companies so that they might make appropriate complaints. Governments need to show their support for citizen-led environmental complaint initiatives. The successful cases would convince them to keep a closer eye on their neighbouring polluters.

Keywords: China; Suzhou; environmental complaint; citizen (search for similar items in EconPapers)
Date: 2011-05
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