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Innovation Configurations in Knowledge-Intensive Business Services

Ian Miles (), Veronika Belousova () and Nikolay Chichkanov ()
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Veronika Belousova: National Research University Higher School of Economics (Russian Federation)
Nikolay Chichkanov: National Research University Higher School of Economics (Russian Federation)

Foresight and STI Governance (Foresight-Russia till No. 3/2015), 2017, vol. 11, issue 3, 94-102

Abstract: Knowledge-intensive business services (KIBS) industries demonstrate some of the highest levels of innovation in most developed economies. However, these industries are very heterogeneous. Research on their innovative activities is needed in order to provide evidence to inform policy instruments to support such companies. In this paper, we analyze the innovation configurations of 477 Russian KIBS companies. First, we use factor analysis to study the key features of their innovative behavior: different innovation types and different features of demand for KIBS from innovative clients (volume, range and level of customization of services). Three factors emerge, and the KIBS companies are divided into six clusters through the prism of these factors. The clusters are: non-innovators; organizational change innovators; marketing innovators; technology-oriented innovators; non-technological innovators and diversified innovators. Finally, we examine the distribution of companies across the clusters in terms of their size and the type of services.

Keywords: innovation types; service innovation; knowledge-intensive business services; professional services; SMEs (search for similar items in EconPapers)
JEL-codes: L84 O30 (search for similar items in EconPapers)
Date: 2017
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