EconPapers    
Economics at your fingertips  
 

Knowledge Intensive Business Services: The Russian Experience

Marina Doroshenko, Ian Miles () and Dmitri Vinogradov

Foresight and STI Governance (Foresight-Russia till No. 3/2015), 2014, vol. 8, issue 4, 24-39

Abstract: Knowledge-Intensive Business Services (KIBS) are seen to be a core sector of the so-called ‘knowledge economy’, and already play an important role in developed economies. They a both innovate themselves and provide their clients with knowledge and learning opportunities. This paper examines the status of KIBS in Russia, and explores some key issues in their role in innovation using data from surveys of KIBS firms and their clients in Russia. We note that KIBS are often highly customized, and many new services prove difficult to replicate. KIBS are closely tailored to solving the problems of specific customers, and thus these services typically involve KIBS consumers in a co-production process. Both the formal supplier and the formal user of the service are engaged together in service production, allowing for mutual knowledge transfers and learning. Using KIBS is shown to affect customers’ propensity to innovate, confirming the importance of this sector for the innovation system. Survey data suggest that the impact on innovation is, as a rule, positive and strong. The propensity to innovate in turn stimulates further consumption of KIBS, which is therefore the start of a self-sustaining growth mechanism of innovation activity. Similar consequences are conceptually associated with knowledge transfer in the course of co-production: consumers get both specialized and general knowledge, improving their skills and increasing the innovative capacities. This enables customers to better understand their own needs and encourages them to consume more customized KIBS in the future, and producing KIBS companies get the opportunity to become effective elements of innovation systems. Authorities should consider the possibility of fostering innovative development by supporting the sector in question.

Keywords: co-production of services; service economy; service innovations; knowledge-intensive business services (KIBS); customised service production; services as enablers for innovations (search for similar items in EconPapers)
JEL-codes: L80 L84 (search for similar items in EconPapers)
Date: 2014
References: Add references at CitEc
Citations: View citations in EconPapers (47) Track citations by RSS feed

Downloads: (external link)
http://foresight-journal.hse.ru/data/2015/01/05/11 ... Doroshenko-24-39.pdf (application/pdf)

Related works:
Journal Article: Knowledge Intensive business services: the Russian experience (2014) Downloads
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hig:fsight:v:8:y:2014:i:4:p:24-39

Access Statistics for this article

More articles in Foresight and STI Governance (Foresight-Russia till No. 3/2015) from National Research University Higher School of Economics Contact information at EDIRC.
Bibliographic data for series maintained by Nataliya Gavrilicheva ().

 
Page updated 2020-07-29
Handle: RePEc:hig:fsight:v:8:y:2014:i:4:p:24-39