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The Survey up Effect of Job Satisfaction on Organizational Citizenship Behaviors of Employees in Public Banks

Belal Panahi ()
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Belal Panahi: Payame Noor University

International Journal of Academic Research in Accounting, Finance and Management Sciences, 2011, vol. 1, issue 2, 8-15

Abstract: This study aimed to evaluate the impact of job satisfaction on organizational citizenship behaviors of employees in public banks. For this study, we were looking for answers to these questions: What are the organizational citizenship behaviors? And how can persuade and strengthen such behaviors in organizations? Whether job satisfaction impacts employee’s organizational citizenship behaviors? The study had one main hypothesis and five minor hypotheses that all were significant. Research method was descriptive, and regression tests were used to determine the relationship between variables. The populations of this study were employees of public banks in Maragheh city. Statistical sample were 282 employees. This Research showed that job satisfaction impacts employee’s organizational citizenship behaviors; In addition employee’s job satisfaction had significant relationship with all dimensions of organizational citizenship behaviors.

Keywords: Job satisfaction; organizational citizenship behavior; altruism; civic virtue; sportsmanship; conscientiousness; respect and reverence (search for similar items in EconPapers)
JEL-codes: M54 O15 (search for similar items in EconPapers)
Date: 2011
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