EconPapers    
Economics at your fingertips  
 

Determinants of Employee Engagement in Hotel Industry in Malaysia. A Theoretical Mode

Siti Subaryani Binti Zainol (), Suhaili binti Mohd Hussin () and Maisarah Syazwani binti Othman ()

International Journal of Academic Research in Accounting, Finance and Management Sciences, 2016, vol. 6, issue 3, 1-9

Abstract: The purpose of this paper is to examine the factors that influence the employee engagement in hotel industry in Malaysia. Four independent variables have been identified as the factors that are going to be tested in this research which are training and development, internal communication, rewards, and leadership. Effective and good employee engagement programs contribute to increase commitments, motivation, morale and innovation. Therefore, the ultimate improvements on performance and profitability of an organization and it can help all the organization to build their employee engagement among employees. This study was targeted to employees who currently work at hotel industry in Malaysia as this industry has been recognized as a potential prospect in the growth of the service industry in Malaysia. Theory of Social Exchange Theory (SET) has been chosen as underlined theory in this research.

Keywords: Employee engagement; training and development; internal communication; reward; leadership; Malaysia (search for similar items in EconPapers)
Date: 2016
References: View references in EconPapers View complete reference list from CitEc
Citations Track citations by RSS feed

Downloads: (external link)
http://hrmars.com/hrmars_papers/Article_01_Determi ... loyee_Engagement.pdf (application/pdf)
http://hrmars.com/hrmars_papers/Article_01_Determi ... loyee_Engagement.pdf (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hur:ijaraf:v:6:y:2016:i:3:p:1-9

Access Statistics for this article

More articles in International Journal of Academic Research in Accounting, Finance and Management Sciences from Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences
Bibliographic data for series maintained by Hassan Danial Aslam ().

 
Page updated 2018-11-10
Handle: RePEc:hur:ijaraf:v:6:y:2016:i:3:p:1-9