The Relationship between Demographics Variables, Emotional Intelligence, Communication Effectiveness, Motivation, and Job Satisfaction

Hassan Jorfi (), Hashim Fauzy Bin Yaccob () and Ishak Mad Shah ()
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Hassan Jorfi: Universiti Teknologi Malaysia (UTM)
Hashim Fauzy Bin Yaccob: Universiti Teknologi Malaysia (UTM)
Ishak Mad Shah: Universiti Teknologi Malaysia (UTM)

International Journal of Academic Research in Business and Social Sciences, 2011, vol. 1, issue 1, 38-62

Abstract: What seems to still be the main concern for managers and employees in the organization world across the globe is communication effectiveness. The problem to be addressed in this study was the lack of motivation and job satisfaction in educational administrations of Iran. Upon reviewing various literatures on this subject, it was found that emotional intelligence is one of the most vital factors that help sustain communication effectiveness and job satisfaction. The researcher upon having a detailed discussion on the possible areas associated with the present body of knowledge has discovered gaps in the studies that have been undertaken on emotional intelligence and communication effectiveness. This is because motivation in relation to emotional intelligence, communication effectiveness, and job satisfaction has been ignored in the previous studies. As a result, this research proposes a relationship between demographic variables, emotional intelligence (i.e.,intrapersonal, interpersonal, adaptability, general mood, and stress management), Communication Effectiveness, Job Satisfaction, and Motivation.

Keywords: Emotional Intelligence; Communication Effectiveness; Job Satisfaction; Motivation; and Demographic Factors (search for similar items in EconPapers)
Date: 2011
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Citations: View citations in EconPapers (2)

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