An Empirical Study of the Dialectical Relationship between Job Satisfaction and Job Performance of Restaurant Employees in Dekina Local Government of Kogi State, Nigeria

Ja’Afaru Garba Sule (), Akeem Tunde Nafiu () and E. Victor Okpanachi ()

International Journal of Academic Research in Business and Social Sciences, 2014, vol. 4, issue 5, 596-607

Abstract: This study focused on the dialectical relationship between job satisfaction and job performance of restaurant employees in Dekina Local Government of Kogi State, Nigeria. The purpose of this study is to finding out whether there is positive relationship between job satisfaction and job performance of restaurant employees. The study used both primary and secondary source for gathering reliable and adequate data and information. The primary sources of data include the personal interview and questionnaire administered to the sampled restaurants. Taro Yamani sampling method was adopted to determine the sample size, and Bowler’s proportional allocation method to distribute questionnaires in these selected restaurants in Dekina Local Government of Kogi State, Nigeria. To analyze the data gathered for this study, descriptive statistical tool, percentages, table and Likert Scale method were used. The study revealed that job satisfaction can influence job performance positively. It was concluded that a happy employee makes happy customers come again and this keeps the business on track, and that the Job satisfaction of employees can influence their job performances in a direct proportion. The study therefore recommended that restaurant business owners should motivate their employees and make them to perform more next time to increase reward.

Keywords: Restaurant Business; Forced Ranking System; Person-Job Fit; Job Satisfaction And Job Performance (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:hur:ijarbs:v:4:y:2014:i:5:p:596-607

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