Proposing and Exploring the Effective Factors of Customer Satisfaction in E-Banking in Islamic Countries (A Case Study of Iran)

Seyed AkbarNilipour Tabatabaei, Narges Parvizi (), Mohammad Reza Naqhdi and Seyed Hojatollah Mosavi Ojaqh

International Journal of Academic Research in Business and Social Sciences, 2014, vol. 4, issue 8, 22-32

Abstract: Customer satisfaction is one of the key elements of the Bank's investment in e-commerce is creating competitive advantage and the profitability of the banks provide.

Keywords: Banking Islamic; Satisfaction Model; Melat bank (search for similar items in EconPapers)
Date: 2014
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Persistent link: https://EconPapers.repec.org/RePEc:hur:ijarbs:v:4:y:2014:i:8:p:22-32

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