Studying the Effect of Electronic Customer Relationship Management on Growth and Profitability of the Organization

Seyyed AkbarNilipour Tabatabaei and Behnam Saeedi

International Journal of Academic Research in Business and Social Sciences, 2014, vol. 4, issue 8, 45-57

Abstract: Corruption - Transparency International financial definition of those activities include staff and Government officials.The first and second aim of harm to the public interest, to bring benefit to the agent (employee attempted) or another person. The study was conducted in 1392 with the purpose of the research nature of the preceding survey method has been applied, The aim of this research is the study of management and organizational factors influencing the occurrence of corruption. Statistical population of all subsidiary bodies corporate social karvrfah province, including 2,014 cases of all employees in their respective departments. The sample size of 230 participants using Cochran's formula is selected, And to collect data from the questionnaire is used to validate the formal and based on consensus experts concerned, including the think tank Administration Cooperative Work and Social Welfare province Mybashdv reliability using Cronbach'salpha statistic 0/076. Is calculated For data analysis SPSS software used in both descriptive and inferential statistics such as frequency and percentage Basnjh mean square Ask vayr were analyzed by Spearman's test. The findings indicate Between variables wage level managers, administrators character weakness of regulatory systems, personal factors and significant relationship with the occurrence of corruption in government agencies, there is And significant relationship between cultural factors and the occurrence of corruption there.

Keywords: Corruption - financial; government organization; management and organizational factors; social welfare work of the Ministry of Cooperatives (search for similar items in EconPapers)
Date: 2014
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