The Effect of Primary Health Accreditation Standards on the Primary Health Care Quality and Employees Satisfaction in the Jordanian Health Care Centers

Salah M. Diab

International Journal of Academic Research in Business and Social Sciences, 2015, vol. 5, issue 4, 157-163

Abstract: The purpose of this study was to see if there's an effect of Primary health accreditation standards( community integration, organization and management ,patient care continuum, patient and family care education, quality improvement and patient safety, patient care support, and human recourses) on the Primary health care and employees satisfaction in the Jordanian health care centers, in order to achieve this purpose, questionnaires were designed. It consists (45) clauses reflect all the variables, (5) clauses peer each dependent and independent variable the study sample (300) employee in deferent jobs from (20) health care center, the study concentrated on the Ministry of Health care centers. Grynbach constancy coefficients reached 90%; ratios, Means, and linear regressions analysis were used to test the hypothesis. The study found that; (74%) of the study sample considered that the Total standards affecting the quality of services with (3.8) mean, (37%) of the study sample also considered that there's an affecting of HCAC standards on employees satisfaction which mean that there's no real affecting on employees satisfaction. All the Elements of HCAC standards are applied in the primary health care centers with different levels according to the mean values for each HCAC standards. The Quality improvement and patient safety standards which show (0.055 significant) and mean less than (3) didn’t applied in the primary health care centers. The most applied standards are the highest mean (4.45) it’s the Organization and management standards. The lowest applied standards are the Patient care support standards with mean (3.06).In light of the results of the study; the researcher suggests the following recommendations: The managers in the Jordanian primary Health care centers must give more attention to applied all the HCAC standards. Train the employees in the primary centers on HCAC standards in order to increase their knowledge about those standards and how to be applied in a suitable ways and procedures.

Keywords: Primary Health care; accreditation standards; employee's satisfaction; Jordanian (search for similar items in EconPapers)
Date: 2015
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Citations: View citations in EconPapers (1)

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