The Effects of Psychological Empowerment on Job Satisfaction and Job Performance of Tourist Guides

Nuray Tetik

International Journal of Academic Research in Business and Social Sciences, 2016, vol. 6, issue 2, 221-239

Abstract: The aim of the study was to examine the effects of psychological empowerment (PE) on job satisfaction and job performance of the tourist guides. It was tried to determine whether psychological empowerment and its dimensions effect guides' satisfaction and performance level. In order to reach the aim, the questionnaire form was developed and applied to 381 tourist guides in Turkey. The study's results showed that psychological empowerment, job satisfaction and job performance were positively correlated and, empowerment affected both satisfaction and performance level of guides. It was determined that the meaning dimension of psychological empowerment was the most effective factor which increases job satisfaction whereas the impact dimension affected job performance of the guides positively.

Keywords: Psychological Empowerment; Job Satisfaction; Job Performance; Tourist Guide (search for similar items in EconPapers)
Date: 2016
References: View complete reference list from CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://hrmars.com/hrmars_papers/The_Effects_of_Psy ... f_Tourist_Guides.pdf (application/pdf)
http://hrmars.com/hrmars_papers/The_Effects_of_Psy ... f_Tourist_Guides.pdf (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hur:ijarbs:v:6:y:2016:i:2:p:221-239

Access Statistics for this article

More articles in International Journal of Academic Research in Business and Social Sciences from Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences
Bibliographic data for series maintained by Hassan Danial Aslam ().