Interpersonal Trust among University Employees: An Empirical Investigation

Zafrul Allam

International Journal of Academic Research in Business and Social Sciences, 2017, vol. 7, issue 4, 437-449

Abstract: Workforce interpersonal trust is considered as a driving force to increase the efficiency of the organization. The current investigation aimed to explore the degree of interpersonal trust of university employees in terms of their biographical variables such as gender, nationality, experience and qualification. The current investigation carried out among employees working in different colleges of Prince Sattam bin Abdulaziz University. The interpersonal trust questionnaire along with biographical blank sheet was used to gather the responses from the employees. Both descriptive and inferential statistics were used to analyze the data. The investigation results observed that (i) female university employees showed significantly higher degree of professional support than male counterparts, (ii) communication, a dimension of interpersonal trust ranked least by both female & male and Saudi and Non-Saudi employees, (iii) the facets of interpersonal trust, managerial competence and professional support ranked highest by Ph.D. and master & less qualified employees of the PSAU, (iv) high and low experienced group of employees of PSAU did not differ significantly on interpersonal trust and its various facet. The current findings provide certain suggestions to implement to add innovative ideas in the similar kinds of research.

Keywords: Trust; Interpersonal trust; Qualification; Gender; Experience; Saudi Arabia (search for similar items in EconPapers)
Date: 2017
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Persistent link: https://EconPapers.repec.org/RePEc:hur:ijarbs:v:7:y:2017:i:4:p:437-449

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