MEASURING MANAGERIAL EFFICIENCY: A BALANCED APPROACH

Anna Svirina

Global Journal of Business Research, 2010, vol. 4, issue 1, 97-104

Abstract: In the paper a balanced approach to management efficiency measurement is proposed. The concept of measuring management function efficiency is presented. Most of the presented measuring instruments are non-financial in nature and are incorporated into a balanced scorecard methodology. The paper proposes weighting for each of five recommended managerial function measures in determining overall managerial performance. The implications of the technique are tested using a sample of Russian firms. The authors argue that the proposed measurement be applied not only in individual firms, but across supply chains.

Keywords: management efficiency; management functions; balance; firms (search for similar items in EconPapers)
JEL-codes: L1 M1 (search for similar items in EconPapers)
Date: 2010
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