CRITICAL SUCCESS FACTORS FOR KNOWLEDGE MANAGEMENT IMPLEMENTATION IN LIFE INSURANCE ENTERPRISES

Li-Su Huang and Cheng-Po Lai

International Journal of Management and Marketing Research, 2014, vol. 7, issue 2, 79-89

Abstract: This study investigates the critical success factors for knowledge management implementation via empirical surveys among Taiwan’s life insurance enterprises using structure equation modeling. We find that individual characteristics, knowledge management characteristics and organizational characteristics significantly affect knowledge management implementation. Environments significantly influence knowledge management characteristics and organizational characteristics. Information technology infrastructure significantly affects knowledge management characteristics. This study provides directions for future research and practical implications for the life insurance business in having knowledge management into place

Keywords: Critical Success Factor; Knowledge Management; Structural Equation Modeling; Life Insurance Journal: International Journal of Management and Marketing Research (search for similar items in EconPapers)
JEL-codes: D83 M10 (search for similar items in EconPapers)
Date: 2014
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

Downloads: (external link)
http://www.theibfr2.com/RePEc/ibf/ijmmre/ijmmr-v7n2-2014/IJMMR-V7N2-2014-7.pdf (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:ibf:ijmmre:v:7:y:2014:i:2:p:79-89

Access Statistics for this article

International Journal of Management and Marketing Research is currently edited by Terrance Jalbert

More articles in International Journal of Management and Marketing Research from The Institute for Business and Finance Research
Bibliographic data for series maintained by Mercedes Jalbert ( this e-mail address is bad, please contact ).